ADDITIONAL INFORMATION ON DATA PROTECTION In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, SERVIPCLASS informs you that the processing of your personal data will be carried out in accordance with the principles of legality, fairness and transparency. WHO IS RESPONSIBLE FOR THIS WEBSITE?
- Identity of the Responsible Party: SERVIPCLASS EUROPA S.L.
- Trade name: SERVIPCLASS
- TAX ID: B56973308
- Address: PASEO CASTELLANA, 159 - PISO 1 IZ - 28046 MADRID (Madrid)
- E-mailco: info@servipclass.com
- Activity: Transportation by cabs and vehicles for hire with driver
- Contact details of the person in charge or representative, and of the data protection officer. if applicable: info@servipclass.com
WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE? For the purposes set forth in this Privacy Policy, davidprudencio.com collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this website: Identifying data: first name, last name. Contact informatione-mail, telephone number. Contract data: data of contractual operations, DNI, products and services purchased, financial operations, payment data. Navigation dataIP address, type and identification of the device, type of browser, domain through which you access the Web Site, navigation data, activity on the Web Site.
ON WHAT LEGAL BASIS IS THIS DATA PROCESSED?
At administracion@servipclass.com we process your personal data in accordance with the following legal bases:
📌 Execution of a contract:
We use your data when it is necessary to manage the purchase of products or services, process payments, manage shipments and provide after-sales service.
📌 Fulfillment of a legal obligation:
We process your data to comply with our tax, accounting and data protection obligations.
📌 Legitimate interest of the responsible party:
We use your information to improve our services, ensure the security of the website and prevent fraudulent transactions.
📌 Express consent of the user:
For the sending of commercial communications, the subscription to promotional content and the use of cookies for advertising purposes, we will request your consent in the following way clear, specific and unambiguous in the corresponding forms.
👉 This consent will not be pre-selected and must be given voluntarily by affirmative action.
If at any time you wish to revoke your consentyou can do so by sending an email to 📩 info@servipclass.com or by using the unsubscribe links included in our communications.
TIME OF CONSERVATION OF PERSONAL DATA Customer Data: The period of conservation of personal data will vary depending on the service contracted by the Client. In any case, it will be the minimum necessary, and may be kept for up to: - 4 years: Law on Infractions and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 et seq. General Tax Law (accounting books...). - 5 years: Art. 1964 of the Civil Code (personal actions without special term). - 6 years: Art. 30 of the Commercial Code (accounting books, invoices...). - 10 years: Art. 25 of the Law for the Prevention of Money Laundering and Financing of Terrorism. Subscriber dataFrom the time the user subscribes to the time he/she unsubscribes. Potential customer dataThe data will be kept in any case for the duration of the commercial relationship established and, once concluded, for two years, unless the user requests its deletion beforehand. WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA? Any person has the right to obtain confirmation as to whether or not servipclass.com is processing personal data concerning him/her. The persons concerned have the right to:
- Request access to personal data relating to the data subject.
- Request its rectification or suppression.
- Request its cancellation.
- Request the limitation of your treatment.
- Opposing treatment.
- Request data portability.
If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: https://www.aepd.es/es To exercise these rights, you may write to administracion@servipclass.com. There is a form for exercising your rightsYou can request it by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties. These forms must be electronically signed or be accompanied by a photocopy of your ID. If you are represented by someone, a copy of your ID must be attached, or it must be signed with your electronic signature. The forms can be submitted in person, sent by letter or by mail to the address of the person in charge that appears at the beginning of this text. NOTIFICATION AND DECLARATION OF BREACHES Security Notification and Breach Disclosure At servipclass.com we take security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of personal information; however, if servipclass.com determines that your service data has been misappropriated (including by an employee of servipclass.com has been exposed by a security breach or improperly acquired by a third party, servipclass.com will promptly inform you of such security breach, misappropriation or misacquisition. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED? Many tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of the activity, servipclass.com shares data with the following providers under their corresponding privacy conditions: External service providers (for example, payment processing services, order processing, analytics, marketing campaign management, website management, and email distribution and other similar service providers) so that they can perform business functions on behalf of servipclass.com. The web development and maintenance company, or the hosting company, may occasionally have access to this web site. They have signed a service contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website.
Identity of the Person Responsible In compliance with the General Data Protection Regulation (RGPD) and the Law of Information Society Services and Electronic Commerce (LSSICE), we inform you that the owner of this website is:
- Trade name: SERVIPCLASS
- Web: servipclass.com
- E-mail: info@servipclass.com
2. Purpose of Data Processing At administracion@servipclass.com we process the personal data of our users for the following purposes: 📌 Order management and service delivery
- Process, manage and ship the products purchased in our online store.
- Manage payments and invoicing.
- Provide after-sales assistance and manage returns or incidents.
📌 Customer service
- Respond to inquiries made through the contact form, e-mail or telephone.
- Provide technical support and resolve incidents related to our products or services.
📌 Marketing and commercial communications (only if the user has given his consent)
- Send newsletters, offers and promotions about our products and services.
- Conduct satisfaction surveys to improve our services.
- Personalize the user's experience on our website through content tailored to their interests.
📌 Legal and regulatory compliance
- Comply with tax and accounting obligations established by current legislation.
- Prevent fraud and ensure transaction security.
3. User Rights As a user, you are entitled to: ✅ Access: Request information about the stored data. ✅ Correction: Correct inaccurate or incomplete data. ✅ Deletion (Right to be forgotten): Request deletion of data when it is no longer needed. ✅ Treatment limitation: Restrict the use of data in certain circumstances. ✅ Portability: Receive your data in a structured format for transfer to another provider. ✅ OppositionOppose the processing of your data in certain cases, such as for commercial mailings. ✅ Withdraw consent: Cancel the consent given for commercial communications. 📩 To exercise these rights, you can send us an email at administracion@servipclass.comIf you consider that your rights have not been respected, you can file a complaint with the company. If you consider that your rights have not been respected, you can file a complaint to the Spanish Data Protection Agency (AEPD) at www.aepd.es. 4. Data Retention and Third Party Access 📌 Data retention period
- The data will be kept as long as necessary for the provision of the service and compliance with legal obligations.
- For marketing purposes, they will be retained until the user requests deletion or withdraws consent.
- Tax and accounting data: Will be retained for the following period 6 years according to commercial legislation and 4 years according to tax regulations.
📌 Data sharing with third parties To ensure the operation of our service, we share personal data with the following third parties: ✅ Payment platforms: PayPal, Redsys (for card payments and Bizum). ✅ Shipping services: GLS, for the delivery of orders. ✅ Hosting and web services: Our website is hosted on a server that stores personal data securely. ✅ Marketing providers: For sending emails and promotions, we use specialized platforms. We ensure that all third parties with access to personal data are in compliance with the General Data Protection Regulation (GDPR).
📌 Legal basis for data processing.
The processing of personal data carried out by administracion@servipclass.com complies with the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD)..
In connection with the contractual information and data processing in the purchasing process, compliance with:
-Article 80.1 and 98.7 RDL 1/2007ensuring clarity and accessibility of contractual information.
-Express and separate consent (Art. 4.11 of the GDPR) for data management and sending commercial communications.
CHANGES IN THE PRIVACY POLICY servipclass.com reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, it will announce on this page the changes introduced reasonably in advance of their implementation.